Customer Review - AIG Insurance

1.7
Overall Rating
by Anonymous
from Union City, New Jersey
vehicle 2002/Buick/Cent
ury

AIG Stuck Me with the Bill

I went with AIG when I got a good quote but I made a mistake: a really bad judgment call. I had decided to make my payments with my checking account electronically but it was a one time payment thing only. Usually I just mail the check in. Anyway, after doing so I was surprised that my insurance payment was taken right out of my account without my consent the next month when a payment rolled around. It wouldn't have been a big deal if I knew that was going to happen, but as it was it caused other checks to start bouncing and I was stuck paying all the fees and charges!!! It's a monstrous mess! I can't believe AIG insurance can do that with my consent! I thought companies had to have a customer's consent to take payments out of checking accounts - apparently I thought wrong and it cost me a great deal.

3.0
Coverage
1.0
Cost
1.0
Customer Service
N/A
Claims

AIG Insurance Ratings »

2.2
Overall Rating
2.5
Coverage
2.6
Cost
1.8
Service
1.8
Claims

Based on 42 reviews - 0 is lowest, 5 is highest
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