Customer Review - AIG Insurance

1.8
Overall Rating
by Amanda
from Arizona
vehicle 2008 F-150

AIG Never Again, Never for anyone

#1: charged an extra 20% in a bill after paying for coverage in full already. 20% was for the "homeowners discount" that I didn't merit because I couldn't prove home ownership. I do not, in fact, own a home. I OWN TWO OF THEM.
#2: No customer service. Ever. Not by phone, not in office, not over email.
#3: Threatened with policy cancellation if I didn't pay the extra 20% AND THE LATE FEES THEY TACKED ON.
#4: Sent an investigator out to photograph my truck for a claim that I never filed. They filed the claim FOR me...a claim I didn't ask for or want!!! (There's nothing wrong with the truck, I scraped off some PAINT! wtf, who reported this!?)
....
they aren't canceling my policy...I AM! Progressive, i have missed you...here I come!!!

2.0
Coverage
3.0
Cost
1.0
Customer Service
1.0
Claims

AIG Insurance Ratings »

2.2
Overall Rating
2.5
Coverage
2.6
Cost
1.8
Service
1.8
Claims

Based on 42 reviews - 0 is lowest, 5 is highest
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