Customer Review - AIG Insurance

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Overall Rating
by Anonymous
from MO/TX
vehicle 2000 Chevy Impala

AIG Cancelled without warning because I moved

I found out I didn't have insurance when I went to rent a car for a trip home to visit my family. When I called to see why I had been dropped and what I could do to fix it, the rep was very rude to me and had no interest in helping me out. She said I was dropped because I moved and even though I had given them my new address when I moved, I had not officially changed my address on my policy. I still don't see how that made sense, but when I argued that they had my new address for the past 6 months and asked to speak with a manager, she said that I could not speak with a manager and they would not cover me anymore and hung up on me. Not very nice at all, AIG.

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AIG Insurance Ratings »

2.2
Overall Rating
2.5
Coverage
2.6
Cost
1.8
Service
1.8
Claims

Based on 42 reviews - 0 is lowest, 5 is highest
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