Customer Review - AAA Insurance

1.0
Overall Rating
by Gilmore
from St louis MO
vehicle 2001 Nissan Sentra

run do not walk - away from AAA

AAA has to be about the worst most dishonest national insurance company out there.
I was involved with AAA policy holder in an auto accident in which he was totally
At fault and it stated that on the police report and on the ticket given to that policy holder.
I called in a claim the next day to AAA. two days later I called AAA to check on the status And they said the claimed was denied as the auto accident happened on OCT 7 and his policy premium was due on OCT 5th and they had not received it yet so they where canceling his insurance. What a shame AAA is – I called the Missouri state board of insurance and they stated is a well know fact that AAA has about the worst customer service around and that there Bill due date (in this case Oct 5th) is also the cancellation date if you haven’t paid by that date. Very shoddy practice if you ask me.

1.0
Coverage
1.0
Cost
1.0
Customer Service
1.0
Claims

AAA Insurance Ratings »

2.4
Overall Rating
2.7
Coverage
2.5
Cost
2.2
Service
2.1
Claims

Based on 74 reviews - 0 is lowest, 5 is highest
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