Customer Review - AAA Insurance

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Overall Rating
by Anonymous
date 10/15/2011

from Michigan
vehicle House

incompetent period

first claim for an accident at home, it is a nightmare. Adjuster came and saw the damage, took the measurements and disappeared. Did not even offer me options, the response was you will get a check in the mail. That check is yet to come. I made the repairs myself, called customer service, claim service, adjuster, adjuster supervisor, nothing. AAA just lost a customer, and I am going to report them to the BBB and to the MI board of insurance. I don't care about getting my money anymore, now it is just about principle.

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Coverage
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Claims

AAA Insurance Ratings »

2.3
Overall Rating
2.6
Coverage
2.4
Cost
2.2
Service
2.1
Claims

Based on 83 reviews - 0 is lowest, 5 is highest
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