Customer Review - AAA Insurance

1.0
Overall Rating
by Anonymous
from Michigan

Home Owners

AAA is a joke and their representatives are incompetent, as soon as my claim is settled I am dropping them as my insurance provider for home and auto. Many of my family members are also insured with AAA and they too are leaving. If you suffer a huge loss such as a house fire plan on being treated like crap and waiting forever to actually make progress on the claim. I had replacement value on my belongings and it's been almost 1/2 a year since submitting the info required to recover the depreciated amounts and I still have not received anything. I do receive emails from time to time telling me they should be done in a day or two, this has been the story since Sept. 20th and still nothing. The way I see it, that's over $12,000 that could be sitting in my account drawing interest but instead it's sitting in theirs. I sent an email to my adjuster's supervisor but got no response, just proof to me that even the supervisor's DO NOT CARE! That's all I can say is if you're looking to be insured by AAA look elsewhere, if you're insured with AAA pray nothing happens to your home like a fire or break in because you too will find yourself unhappy.

N/A
Coverage
N/A
Cost
1.0
Customer Service
1.0
Claims

AAA Insurance Ratings »

2.3
Overall Rating
2.6
Coverage
2.4
Cost
2.2
Service
2.1
Claims

Based on 83 reviews - 0 is lowest, 5 is highest
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