Customer Review - AAA Insurance

AAA run away quick and in a hurry because they suck

I was involved in an accident with one of AAA's insured of whom pulled off in front of me while I was coming down a hill. Instead of yielding to oncoming traffic he waited until the last minute and turned causing me to hit his vehicle. So I called AAA to file a claim and they are refusing to take full liability for the damages. Their insured received a citation for careless driving and they still won't accept fully responsibility. They are telling me that I could have avoided the accident just so they won't have to pay me for my damages. Their customer service sucks as well. The adjuster Jennifer Staley is only trying to cover 80% of the damages and has been very rude in handling this matter in a professional manner. She searched my name and told me that I have had injury claims before and all of this and that, and how I better not try to file an injury claim. She just got really nasty with me for no reason at all. I literally felt like she was jumping down my throat. I even went as far as speaking with her supervisor and she told me that was out of character for her employee. I'm thinking wow how are you going to tell me what I know I heard come from the adjuster's mouth. I'm really upset because I am a single parent just trying to do what is right and take care of my child it's hard enough trying to make it in this world and to add insult to injury they are not accepting full responsibility for things done by their insured. Why should I have to pay for damages caused by another person especially when I was the person that ended up being hurt. I think that is just ridiculous. I am advising all the people I know not to deal with AAA because they are real jerks!!!