Customer Review - AAA Insurance

1.5
Overall Rating
by Alex
from Pittsburg California
vehicle 1994 GMC Suburban

AAA Terrible service / they don't back you up as a customer

I have a truck which was towed by one of their listed vendors named County East Tow, these people broke a part of my truck while towing it and i put in a claim, it was all for nothing because they said i could not prove it and they can't pay me any money for the damages. I had a witness who saw how they handled the tow and a mechanic that has parts to prove there was no way it could break unless forced. My car bill was $2,800.00 + dollars and what they broke was only a little over $500 but they still chose not to protect me as a client. I am very disappointed and will be removing AAA from my home insurance this year coming and not using them for auto insurance either. I could have never imagined they would not believe their own customers even with mechanical proof. Just comes to show it's not all about how big the name is.

N/A
Coverage
N/A
Cost
2.0
Customer Service
1.0
Claims

AAA Insurance Ratings »

2.3
Overall Rating
2.6
Coverage
2.4
Cost
2.2
Service
2.1
Claims

Based on 83 reviews - 0 is lowest, 5 is highest
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