Customer Review - 21st Century Insurance

N/A
Overall Rating
by Joe
date 11/04/2011

from Long Island, NY
vehicle 1996 Ford Explorer XLT

Bait and Switch Tactics of 21st Century Insrance: They raised my 6 month renewal premium from $543 to $749!

I have a clean driving record, my last moving violation was a minor speeding ticket issued in 1994. I previously had insurance with State Farm, but when they raised my rates to what I felt was an unresonable amount (My six month premium increased from $588 to $725), I began looking for a cheaper insurance company.

21st Century Insurance gave me a six month premium quote of $543, so when my state Farm policy expired on June 30, 2011, I switched to 21st Century. Since my insurance policy with 21st Century Insurance began on July 1st, I have driven accident and violation free.

I just received my renewal statement in the mail, and I was shocked to see that they were raising my six month insurance premium from $543 to $749! I called them up to ask why my rates were being raised so much and they told me that they had been granted an "across the board" rate increase of 5% by the NYS Insurance Department. Excuse me, but my insurance premium was increased by a hell of a lot more thann 5%! My rate was increased by 38%!

21st Century are nothing but a bunch of "bait and switch" con artists! They gave me a decent rate for the first six months of my policy, but then they increased my rate to an amount which is more than I was paying with my former insurance company! I will not do business with 21st Century Insurance, and I will now be forced to start looking for another insurance company!

N/A
Coverage
N/A
Cost
N/A
Customer Service
N/A
Claims

21st Century Insurance Ratings »

2.1
Overall Rating
2.5
Coverage
2.5
Cost
1.7
Service
1.7
Claims

Based on 192 reviews - 0 is lowest, 5 is highest
All Reviews | Submit a Review | InsuranceUSA Rating System